Payment Terms

Please make your payment via BACS. Our bank account details can be provided on request.

Adult Online
Payment is required per session via BACS on the day of the session.

Primary
Payment is required for the five or six sessions (depending on term length), in advance of the first session, via BACS payment.

Cancellations, Credits, and Refunds
If classes have to be cancelled by the teacher, a credit will be given or an extra lesson may be added to the end of the course where possible. In some cases, a refund will be given, as appropriate.

If the client needs to cancel a lesson, please inform the teacher by email or phone as soon as possible. Classes cancelled within 24 hours prior to the session will incur a cancellation fee of £10. The full cost of the session will be charged for classes cancelled on the day of the session.

If the client needs to cancel a lesson from a block of lessons paid in advance, a refund may be given at the discretion of Charlotte Yoga. The client may be required to provide supporting evidence for the cancellation.

Changes to our Policies
Charlotte Yoga reserves the right to change our Policies at any time and will inform customers of any such changes.